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-Nordea to use Sprinklr services to expand digital offerings

Dec 09, 2020 - Global Banking News

Global Banking News - 09 December 2020

Nordea Bank AB (STO: NDA-SEK) is to use the services of Sprinklr, a Customer Experience Management (CXM) platform for modern enterprises.

The financial services firm is to use solutions from Sprinklr to deliver digital, personalised banking experiences. It had replaced legacy systems about three years ago.

Nordea is now leveraging four Sprinklr products to create a collaborative, company-wide digital banking strategy.

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