-Nordea to use Sprinklr services to expand digital offerings
Global Banking News - 09 December 2020
Nordea Bank AB (STO: NDA-SEK) is to use the services of Sprinklr, a Customer Experience Management (CXM) platform for modern enterprises.
The financial services firm is to use solutions from Sprinklr to deliver digital, personalised banking experiences. It had replaced legacy systems about three years ago.
Nordea is now leveraging four Sprinklr products to create a collaborative, company-wide digital banking strategy.