Bright Pattern Simplifies Omnichannel Workforce Management with Loxysoft Integration
Bright Pattern, omnichannel contact center vendor, partners with Loxysoft's flagship WFM solution, ProScheduler. The solution helps midsize and enterprise businesses leverage their workforce investments to accurately schedule agents using sophisticated software in order to reduce staffing costs while improving ROI.
The Bright Pattern and Loxysoft ProScheduler integration provides customers with:
Optimized schedules Reports for monitoring and making informed busine...