Powered by

Deloitte Digital Elevates the Future of Contact Centers with New Offering Powered by Salesforce Service Cloud Voice; The next-gen digital contact center will elevate how service is performed at every touchpoint

Dec 17, 2020 - PR Newswire

PR Newswire

 Deloitte Digital announced a new offering uniting the organization's experience in large scale contact center transformations and human-centered design with the latest capabilities of Salesforce Service Cloud Voice. The new offering will enhance omni-channel customer experience capabilities for contact centers for businesses across customer facing industries such as government, financial services, health care, and consumer, to better meet the needs of customers and agents.