Powered by

Greyhound Unlocks Critical Customer Insights During COVID-19 Pandemic with Sprinklr; The largest provider of intercity bus transportation in North America uses Sprinklr's CXM platform to gain valuable insights from social listening

Jan 28, 2021 - Business Wire

Sprinklr , the Customer Experience Management (CXM) platform for modern enterprises, today announced that Greyhound , the largest provider of intercity bus transportation in North America, is using Sprinklr Modern Marketing , Sprinklr Modern Research , and Sprinklr Modern Engagement to find and analyze valuable conversations about its brand across social media, blogs, and news sites. These insights are shared across Greyhound's customer-facing teams to drive organizational improvements and creat...