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Navigating the future of delivery; Restaurants looking at the bottom line, alternatives long term models

Mar 03, 2021 - Chicago Tribune

5 Loaves Eatery, a tiny breakfast and lunch spot in Chicago's Chatham neighborhood, avoided offering delivery for as long as it could.

But when sales plunged 85% early in the pandemic, owner Constance Simms-Kincaid felt she had no choice but to sign up for Grubhub, DoorDash and UberEats. She credits them with keeping the family business alive.

"I've gotta say that it's been a blessing," she said.

But it's also been a curse.

5 Loaves, known for its grits menu, is handling ...