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Sprinklr Named a Leader in Prestigious Social Listening Platforms, Q4 2020 Report; According to the report, Sprinklr is "diverging from other vendors in this evaluation" with its focus on being a customer experience management (CXM) platform that delivers

Nov 13, 2020 - Business Wire

Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises, today announced its leadership position in the Forrester Research, Inc. November 2020 report, The Forrester Wave(TM): Social Listening Platforms, Q4 2020 . Sprinklr was previously also named the only leader in The Forrester Wave(TM): Social Suites, Q4 2019 report.

According to the 2020 report:

"Sprinklr leverages the power of its social suite to bring social listening to life. Diverging from other ven...