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Survey: Online Shoppers Say It's Retailers' Responsibility to Minimize Return Rates Due to Their Negative Impact on Environment

Jan 02, 2020 - Thomson Reuters ONE
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Threekit Challenges Amazon & Other eRetailers to Reduce Returns

CHICAGO, Jan. 02, 2020 (GLOBE NEWSWIRE) -- Returns of products purchased online generate five billion tons of trash and 15 million metric tons of carbon dioxide (CO2) annually. And while consumer behavior can contribute to this, the majority of online shoppers say it is the retailers' responsibility to address the environmental damage caused by returns. That is the finding of a new online survey conducted by The Harris Poll on...