KANA Software, Inc. (extinct)

KANA Software, Inc. (extinct)

KANA Software, Inc. (extinct)

Date Founded



840 West California Avenue,Suite 100,Sunnyvale, CA 94086

Type of Company


Employees (Worldwide)



Computer Software
Internet Software & Services
Other Business & Consulting Services

Company Description

KANA Software provides leading customer service solutions that empower customers to create experiences that count for their customers – everywhere they engage. Together with more than 900 customers worldwide, KANA is creating differentiated, personalized and integrated customer experiences via Web, mobile, social and agent channels.

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KANA Software, Inc.
Recent Transactions
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Verint Systems, Inc. purchases KANA Software, Inc. from Accel-KKR LLC

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Kay Technology Corp., Inc., KANA Software, Inc. purchase Ciboodle Ltd. from Sword Group SE

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Accel-KKR LLC, KANA Software, Inc. purchase Overtone, Inc.

Transaction Advisors
Investment Advisor

Advised onKay Technology Corp., Inc., KANA Software, Inc. purchase Ciboodle Ltd. from Sword Group SE

Legal Advisor

Advised onVerint Systems, Inc. purchases KANA Software, Inc. from Accel-KKR LLC

Investment Advisor

Advised onVerint Systems, Inc. purchases KANA Software, Inc. from Accel-KKR LLC

Advisors & Consultants
Legal Advisor

Partner at Goodwin Procter LLP

Legal Advisor

Partner at Fenwick & West LLP

Key Stats and Financials As of 2019
Market Capitalization
Total Enterprise Value
Earnings Per Share
Non-Profit Donations & Grants
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DN Capital's investment strategy concentrates on identifying, investing and developing early-stage software and digital multimedia firms on a worldwide basis. They seek to add value and enable global reach for their portfolio firms. They concentrate on European firms and also assist US firms to enter the European market. Depending on the investment stage, they look to invest from €1 million to €10 million per firm.DN Capital reviews key investment criteria when selecting opportunities which include strong management team, attractive market with significant growth prospects, current or potential market leaders with a sustainable business model, reasonable valuation parameters and clear exit potential.DN Capital is an active investor. Post investment, they draw on their global network to assist their portfolio firms to develop and focus their strategic direction, establish distribution channels and partnerships, recruit and retain management, acquire reference accounts, secure follow-on financing and expand geographically.Areas they have invested in include emerging internet-based media and advertising platforms, games and video entertainment infrastructure software and services, solutions addressing information overload, global transition to IP-based networks and online communities and viral social networks.

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Co-Founder at Anonyome Labs, Inc.

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Accel-KKR focuses exclusively on middle-market technology companies. The firm invests across the technology industry including software, Internet technologies and information technology-enabled services. Accel-KKR provides financing for buyout, growth and credit funds.

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