ServiceSource International, Inc.

ServiceSource International, Inc.

ServiceSource International, Inc.

Overview
Date Founded

2002

Headquarters

760 Market Street,Fourth Floor,San Francisco, CA 94102

Type of Company

Public

Employees (Worldwide)

3,200

Industries

IT Consulting & Services
Other Business & Consulting Services
Hospitals & Patient Services
Internet Software & Services
Computer Software

Company Description

ServiceSource International, Inc. engages in the provision of performance-based customer success and revenue growth solutions. It offers inside sales, revenue retention, sales enablement, and channel management services. The firm serves hardware, software, cloud and medical devices markets. The company was founded by Michael A. Smerklo in November 2002 and is headquartered in Denver, CO.

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Executives & Employees

Executive Chairman & Chief Executive Officer

Chief Financial Officer

Chief Operating Officer

Chief Sales Officer

President, EMEA/APJ

President, Global Accounts

Executive Vice President, Strategy & Corporate Development

Chief Marketing & Growth Officer

Product Owner

Chief Legal & People Officer

Board of Directors

Executive Chairman & Chief Executive Officer at ServiceSource International, Inc.

Co-Founder at Benchmark Capital Management Co. LLC

Former President at NetApp, Inc.

Former Chief Sustainability, Investor Relations & Communications Officer at IHS, Inc.

Chairman & President at The Cura Foundation

Executive Partner at Bridge Growth Partners LLC

Group Executive at The Hackett Group, Inc.

Former General Manager, Research & Development Optical Display Division at SAIC, Inc.

Owner at Leepy's Foods

Former Co-Chairman & Chief Executive Officer at Arise Virtual Solutions, Inc.

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Owners & Shareholders
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Edenbrook Capital LLC provides investment advices. It takes a private equity approach to public markets, principally through concentrated investments in small and mid-cap companies. The company was founded by Jonathan Brolin and is headquartered in Bedford Hills, NY.

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ACM's investment objective is to seek to achieve risk-adjusted returns by investing in a long/short portfolio consisting primarily of small- and mid-capitalization securities while adhering to a focused risk management discipline. Current income is not an objective. The firm's basic philosophy is to identify a core portfolio of small- to mid-capitalization companies traded in the US and foreign equity markets that it believes are undervalued compared to their historical relative valuations and growth potential and which possess catalysts that will accelerate sales and/or earnings growth. They use a disciplined, fundamental research, bottom-up investment approach to identify long and short investment opportunities. The investment style is oriented towards GARP with value, which implies the use of disciplined relative guidelines in both purchase and sale of securities. The decision to focus on small- and mid-capitalization stocks are based on what ACM believes is an area of the market that provides a high number of attractive investment opportunities on a valuation basis. ACM follows a disciplined investment process that it believes will allow it to identify potential investment opportunities in any market cycle.

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Headlands Capital seeks to take advantage of inefficiencies in small-cap stocks by conducting deep, primary field due diligence and building a differentiated investment thesis through multiple meetings with management, competitors, suppliers and industry participants. The firm combines qualitative assessments of management ability, competitive positioning and industry growth with a proprietary, quantitative model, developing a picture for the revenue, margin and cash flow outlook for a target business over the next 3-5 years. The firm's Secondary Funds seek to generate investment returns for investors principally by acquiring interests in private investment funds, including buyout, growth equity, venture capital and special situation funds through secondary market purchases. The Headlands Strategic Opportunities Fund seeks to generate investment returns for investors by building a concentrated, long-only portfolio of small-cap, publicly-traded companies and to use a constructive activist approach to further grow shareholder value. Headlands Capital targets well-managed, cash flow-generating businesses, building proprietary knowledge derived from onsite meetings to develop a differentiated, long-term investment thesis on its portfolio companies. Underscoring its conviction investing and collaborative activist philosophy, the Headlands Strategic Opportunities Fund seeks to own approximately 8-12 core portfolio holdings at any time.

Recent Transactions
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ServiceSource International, Inc. purchases Scout Analytics, Inc.

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ServiceSource International, Inc. issued USD Common Stock

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ServiceSource International, Inc. issued USD Common Stock

Transaction Advisors
Underwriter

Advised onServiceSource International, Inc. issued USD Common Stock

Underwriter

Advised onServiceSource International, Inc. issued USD Common Stock

Underwriter

Advised onServiceSource International, Inc. issued USD Common Stock

Legal Advisor

Advised onServiceSource International, Inc. issued USD Common Stock

Lender

Advised onServiceSource International, Inc. purchases Scout Analytics, Inc.

Advisors & Consultants
Legal Advisor

Partner at Wilson Sonsini Goodrich & Rosati PC

Consultant

President & Chief Executive Officer at MobileIron, Inc.

Legal Advisor

Partner at Davis Polk & Wardwell LLP

Clients

Dell Technologies, Inc. is a holding company, which engages in the provision of information technology hardware, software, and service solutions through its subsidiaries. It operates through the following segments: Infrastructure Solutions Group (ISG), Client Solutions Group (CSG), and VMware. The ISG segment includes servers, networking, and storage, as well as services and third-party software and peripherals that are closely tied to the sale of ISG hardware. The CSG segment consists of sales to commercial and consumer customers of desktops, thin client products, and notebooks. The VMware segment provides compute, cloud management, networking and security, storage and availability, and other end-user computing offerings. The company was founded by Michael Saul Dell in 1984 and is headquartered in Round Rock, TX.

At Cisco (NASDAQ: CSCO) customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success. The concept of solutions being driven to address specific customer challenges has been with Cisco since its inception. Husband and wife Len Bosack and Sandy Lerner, both working for Stanford University, wanted to email each other from their respective offices located in different buildings but were unable to due to technological shortcomings. A technology had to be invented to deal with disparate local area protocols; and as a result of solving their challenge - the multi-protocol router was born. Since then Cisco has shaped the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate. Please view Cisco's Corporate Overview Presentation for more information. Quick Facts Founded in 1984 NASDAQ: CSCO Q4 FY'12 Revenue: $11.7 billion Q4 FY'12 Employee Count: 66,639

Founded in 1973, Mitel is a global provider of business communications and collaboration software and services. We make communication simple. Our globally connected world has forced businesses to rethink how they communicate. Mobile lifestyles, a flood of technology, economic pressures and an “always on” mentality have created both opportunity and challenges for organizations of all sizes. Mitel® (Nasdaq: MITL) simplifies complex communications and keeps businesses in step with the pace of change. Our innovations make it easier to connect and collaborate, while reducing costs and implementation headaches. We partner with market leaders like VMware® and Research in Motion® (RIM®) to make our solutions integrate seamlessly with theirs — increasing value to customers. Mitel’s Freedom Architecture is transforming the industry, providing the flexibility and simplicity required for today's dynamic work environment. Through a single cloud-ready software stream, Mitel delivers a powerful suite of advanced communications and collaboration capabilities that: provides freedom from walled garden architectures; enables organizations to implement best-of-breed solutions; extends the "in-office" experience anywhere, on any device; and offers a choice of commercial options to fit business needs.

Key Stats and Financials As of 2019
Market Capitalization
$134M
Total Enterprise Value
$175M
Earnings Per Share
$-0.2
Revenue
$216M
Net Profit
$-18.7M
EBITDA
$9.58M
EBITDAMargin
4.43%
Total Debt
$45M
Total Equity
$88.4M
Enterprise Value Sales
0.81x
Enterprise Value EBITDAOperating
13.7x
TEVNet Income
-9.35x
Debt TEV
0.26x
Three Year Compounded Annual Growth Rate Of Revenue
-5.1%
Five Year Compounded Annual Growth Rate Of Revenue
-4.51%
Investors
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Hitachi Data Systems Corp. provides modular mid-range and high-end computer data storage systems, software, and services. It offers cloud, bog date analytics, internet of things, converged infrastructure, storage, servers, data protection, application solutions, and industry solutions. The company was founded by Namihei Odaira in 1989 and is headquartered in Santa Clara, CA.

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AT&T, Inc. is a holding company, which engages in the provision of telecommunications media and technology service. It operates through the following segments: Communications, WarnerMedia, Latin America and Xandr. The Communications segment provides services to businesses and consumers located in the U.S., or in U.S. territories, and businesses globally. The WarnerMedia segment develops, produces and distributes feature films, television, gaming and other content over various physical and digital formats. The Latin America segment provides entertainment and wireless services outside of the U.S. The Xandar segment provides advertising services. The company was founded in 1983 and is headquartered in Dallas, TX.

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CA Technologies, Inc. engages in the provision of information technology management software and solutions. It operates through the following segments: Enterprise Solutions, Mainframe Solutions and Services. The Enterprise Solutions segment includes products that are designed for distributed and cloud computing environments and run on industry standard servers. The Mainframe Solutions segment is designed for the IBM z Systems mainframe platform, which runs many of its largest customers' mission-critical business applications, with a focus on lowering cost per transaction, while increasing business agility, security and compliance. The Services segment helps customers reach information technology and business goals primarily by enabling the rapid implementation and adoption of the Mainframe and Enterprise solutions. The company was founded by Russell M. Artzt and Charles B. Wang in 1974 and is headquartered in New York, NY.

Suppliers
Salesforce.com, Inc. Market & Policy Research | San Francisco, CA

Salesforce.com, Inc. provides enterprise cloud computing applications. It provides a comprehensive customer and collaboration relationship management service to businesses of all sizes and industries and also provides a technology platform for customers and developers to build and run applications. The company has designed and developed its applications to be easy-to-use and intuitive solutions that can be deployed rapidly, customized easily and integrated with other software applications. Salesforce.com offers its services on a subscription basis, primarily through its direct sales efforts and indirectly through partners. The company operates in one segment. It was founded by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez in February 1999 and is headquartered in San Francisco, CA.

Amazon.com, Inc. IT Consulting & Services | Seattle, Washington

Amazon.com, Inc. engages in the provision of online retail shopping services. It operates through the following business segments: North America, International, and Amazon Web Services (AWS). The North America segment includes retail sales of consumer products and subscriptions through North America-focused websites such as www.amazon.com and www.amazon.ca. The International segment offers retail sales of consumer products and subscriptions through internationally-focused websites. The Amazon Web Services segment involves in the global sales of compute, storage, database, and AWS service offerings for start-ups, enterprises, government agencies, and academic institutions. The company was founded by Jeffrey P. Bezos in July 1994 and is headquartered in Seattle, WA.

Competitors
Oracle Corp. Computer Software - Redwood Shores, CA

Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.

Salesforce.com, Inc. Computer Software - San Francisco, CA

Salesforce.com, Inc. provides enterprise cloud computing applications. It provides a comprehensive customer and collaboration relationship management service to businesses of all sizes and industries and also provides a technology platform for customers and developers to build and run applications. The company has designed and developed its applications to be easy-to-use and intuitive solutions that can be deployed rapidly, customized easily and integrated with other software applications. Salesforce.com offers its services on a subscription basis, primarily through its direct sales efforts and indirectly through partners. The company operates in one segment. It was founded by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez in February 1999 and is headquartered in San Francisco, CA.

Adobe, Inc. Computer Software - San Jose, CA

Adobe, Inc. engages in the provision of digital marketing and media solutions. It operates through the following segments: Digital Media, Digital Experience, and Publishing. The Digital Media segment offers creative cloud services, which allow members to download and install the latest versions of products, such as Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe Photoshop Light room and Adobe InDesign, as well as utilize other tools, such as Adobe Acrobat. The Digital Experience segment provides solutions, including analytics, social marketing, targeting, media optimization, digital experience management, and cross-channel campaign management, as well as premium video delivery and monetization. The Publishing segment includes legacy products and services for eLearning solutions, technical document publishing, web application development, and high-end printing. The company was founded by Charles M. Geschke and John E. Warnock in December 1982 and is headquartered in San Jose, CA.

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