Kristin Johnsen

General Manager at Microsoft Corporation

Kristin Johnsen

Kristin Johnsen

General Manager at Microsoft Corporation

Biography

Kristin Johnsen, general manager of the Global Delivery and Operations team for the WW Services Business oversees the operations infrastructure and consulting resources that deliver globally for the Microsoft Consulting Services business. Creating a scalable infrastructure for the growth of the services business is core to Microsoft's strategy of ensuring we use the services to enhance customer’s deployment and use of Microsoft’s products. Additionally, Johnsen also ensures the provision high-talent consulting resources in India and specialist consultants at corporate to expand the range of consulting options Microsoft customers.

Prior to joining services, Johnsen led the Security Outreach team in Microsoft's Security Technology unit. This team is responsible for driving security outreach and educational programs across all customer audiences—from consumers to developers to IT pros. This includes developing and distributing technical security guidance, information about security best practices, targeted training, supportive tools, security bulletins and advisories, and global outreach to help customers have a more secure environment. Additionally, Johnsen and her team worked to consistently improve Microsoft’s customers’ experience while demonstrating the company’s commitment to helping keep its customers safe online.

Johnsen joined Microsoft in July 2003 as chief of staff for Mike Nash, corporate vice president of the STU, helping to propel business processes and strategy for the 1,000-person organization. In this role, she has also led the post merger integration process for security acquisitions by STU. Previously, she served as chief executive officer of Zkey, an identity management technology company, and as an associate partner at the consulting firm McKinsey & Co. At McKinsey, she was a leader of the Industrial Services practice and specialized in turnaround and post-merger integration situations.

Johnsen holds a bachelor of science degree with honors in industrial engineering and operations research from the University of California at Berkeley and a master’s degree in management with distinction from the JL Kellogg Graduate School of Management at Northwestern University. Johnsen also was a member of the women’s crew team at UC Berkeley, which she helped to win a national championship. She resides in Bellevue, Wash., with her husband and their two sons. Her outside interests include serving in the parent-teacher association at her children’s school and volunteering in their classrooms.

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General Manager at Microsoft Corporation

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Kristin Johnsen
General Manager at Microsoft Corporation
Education
BSc Industrial Engineering & Pperations Research

University of California Berkeley National rankings: In a National Research Council analysis of 212 doctoral programs at American universities, 48 Berkeley programs place among the top 10 nationwide. Faculty awards and honors: There are 8 Nobel Laureates, 32 MacArthur Fellows, and 4 Pulitzer Prize winners among the current faculty. History of UC Berkeley: Historical highlights, arranged by topic, following the campus's development — from UC's founding in 1868 to a turn-of-the-century building boom, a research explosion in the 1930s, the Free Speech Movement of the '60s, and Berkeley's key role today in science and technology revolutions. Timeline of discoveries and contributions by UC Berkeley scholars. Traditions of Cal: Who was the Angel of Death? What's with the "Big C" up there in the hills — and why is it sometimes green? Who wears Oski's jolly bear head and size 54 yellow sweater? Tours and webcams: Check out what's happening on Sproul Plaza, the campus's true heart. See stunning live views of the Bay Area from the Lawrence Hall of Science's perch in the Berkeley hills. Chancellor and administration: Information on Chancellor Robert Birgeneau, Executive Vice Chancellor and Provost George W. Breslauer, and how the university is organized. Organizational charts are included. UC System overview and links: On the campuses, laboratories, and medical centers that comprise UC's public educational system, as well as UC's K-12 partnerships, economic impact, and agriculture and environmental resources.

Career History
General Manager
Current

Microsoft Corp. engages in the development and support of software, services, devices, and solutions. It operates through the following business segments: Productivity and Business Processes; Intelligent Cloud; and More Personal Computing. The Productivity and Business Processes segment comprises products and services in the portfolio of productivity, communication, and information services of the company spanning a variety of devices and platform. The Intelligent Cloud segment refers to the public, private, and hybrid serve products and cloud services of the company which can power modern business. The More Personal Computing segment encompasses products and services geared towards the interests of end users, developers, and IT professionals across all devices. The firm also offers operating systems; cross-device productivity applications; server applications; business solution applications; desktop and server management tools; software development tools; video games; personal computers, tablets; gaming and entertainment consoles; other intelligent devices; and related accessories. The company was founded by Paul Gardner Allen and William Henry Gates III in 1975 and is headquartered in Redmond, WA.

Associate Partner
Prior

McKinsey & Co., Inc. provides management consulting services. It specializes in design, marketing and sales, analytics, operations, transformation and restructuring, risk, strategy and corporate finance, and sustainability and resource productivity. The company was founded by James O. McKinsey in 1926 and is headquartered in New York, NY.

Other Affiliations

Kristin Johnsen is affiliated with Microsoft Corporation, McKinsey & Co., Inc.

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